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Golfer FAQs
I would like to change the date or time of my tee times. How do I do it?
Overview
How Do I Book?
Do I need to register?
Can I Book Multiple Tee Times?
Is it important to read the booking T&Cs?
Is there a maximum group size I can book?
Why do some tee times only allow booking for a certain number of people?
Will I ever be paired up with another group on the same tee time when I book?
How do I know that my booking has been confirmed?
Can I book tee times by phone as well as online?
How do I search for clubs?
Which tee times can I book and how far in advance can I book them?
Do I save money by booking through GolfAssistant?
What is an “On Request” Tee Time?
How do I book an “On Request” Tee Time?
What are “Real Time” Tee Times?
Do I need a handicap or be a particular standard to play any of the courses?
How and when do I pay?
What if there are temporary tees or greens on some of the holes?
What should I do when I arrive at the club?
What should I wear when playing golf?
How much do I pay and who do I pay?
Are there any additional booking fees when I book a tee time?
Is payment secure when I pay online?
How do I cancel a tee time and what is your cancellation policy?
I would like to change the date or time of my tee times. How do I do it?
What if one or more of my players can’t play anymore?
What do I do if I have a question about my booking?
What do I do if I have a complaint?
What if the course is/was closed; or some holes are closed; or I could not finish my round due to bad weather?
Will you contact me advance if the course is closed?
How do I find a golf holiday?
How does the booking process work?
Who provides the Golf Holidays and who will I ultimately be dealing with?
Who do I pay and when?
Are the prices displayed on the site accurate or just a guide?
What is a special offer and how so I know it’s a special offer?
How do I cancel or make amendments to my bookings?
What details do I need to take with me to the venues?
What is the difference between a twin and a double bedroom?
Why have I been charged a single supplement on my booking?
My confirmation only shows one tee time when there are more than 4 people in my group?
Who provides the accommodation on GolfAssistant?
Why should I book my hotel with LateRooms?
Do I get charged a booking fee?
Why can’t I always book online?
Is there a difference if I book through the call centre?
How do I know it is safe to book online?
Do I pay LateRooms or the hotel?
Why do prices vary at certain hotels?
Why are some prices in purple and others in orange?
If I have very specific needs isn’t it easier to contact the hotel directly?
If I change my mind can I cancel or amend my booking?
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I would like to change the date or time of my tee times. How do I do it?
Please call GolfAssistant on 0845 200 9134
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